Shipping & Returns
Shipping Policy
At Curated U, we take great care in ensuring that your purchased art piece is delivered to you in perfect condition and within a reasonable timeframe. Our shipping policy includes free shipping within Cape Town for all purchases above R1000. For purchases below R1000, a shipping fee of R100 will be charged. For deliveries outside Cape Town, shipping fees will vary depending on the destination and size of the artwork. Each piece is carefully packaged to ensure that it arrives to you in the same condition as when it left our gallery. Contact us for more information on our shipping methods and costs.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Curated U. If for any reason you are not satisfied, we offer a hassle-free return policy within 14 days of purchase. The artwork must be returned in its original condition and packaging. Once we receive the returned artwork and confirm its condition, we will issue a refund or exchange. Please note that shipping costs for returns or exchanges will be the responsibility of the customer. Contact us to initiate a return or exchange.